Global Client was struggling to make payroll process deadlines due to poor alignment of staff skills, inadequate systems knowledge and poorly defined process /procedural practices. Client engaged iMiH to augment staff, develop strategic, operational and tactical procedures to address HCM initiatives and implement a sustainable model for the processing and validation of its US production payroll. As a result, the client experienced improvements within weeks at almost every level. Most importantly, several ongoing non-compliance payroll tax issues were closed and in one year the number of corrected W2 forms declined from 1,500 to 28.